Contracting

How to choose an IMO for advanced planning cases.

Most contracting relationships are evaluated on the wrong criteria. If your cases involve business owners, estate liquidity, or coordination with a CPA, here is what to look at instead.

9 min readAll articles

Choosing an IMO for advanced planning cases is a different exercise than choosing one for volume business. The questions that matter for a producer writing term and index annuities at scale are mostly operational: speed of processing, carrier menu breadth, commission schedules, lead programs. The questions that matter for a producer working on business owner cases are mostly about competence. Can this organization help design a buy-sell funding arrangement that survives review by the client's attorney, and will it be in the room when that review happens.

That distinction is worth taking seriously, because a contracting move is expensive in time even when it costs nothing in dollars. Appointments have to be redone, in-force business has to be understood, and the working relationships you build with a case desk take months to become useful. Getting the evaluation right the first time is worth a slower decision.

Start with your actual case mix, not your aspirational one

Before evaluating anyone, look honestly at what you wrote over the last two years. Count the cases that involved a business entity, a trust, a CPA, an attorney, or a funding question that took more than one meeting to settle. If that number is small and you do not have a deliberate plan to grow it, the advanced planning argument is mostly theater and you should optimize for the operational things instead.

If that number is meaningful, or if you are intentionally moving upmarket, then the evaluation criteria change. You are no longer buying processing. You are buying access to people who have designed the kind of case you are about to bring in, and who will not disappear when the attorney asks a hard question about how the arrangement is documented.

Test the case design desk before you contract

The most reliable evaluation method is also the simplest. Bring a real case, or a realistic composite of one, and ask for help designing it. Not an illustration. A design conversation. Watch what happens.

  • Do they ask about the entity structure, the ownership split, and what the operating agreement or shareholder agreement currently says, or do they go straight to product?
  • Do they identify the tax and legal questions that belong to the client's CPA and attorney, and name them clearly, rather than answering them casually?
  • Do they explain the tradeoffs between two viable structures, or advocate for one without acknowledging what it costs?
  • Do they produce something you can actually take into a meeting with another professional, or only something you can show a consumer?

A desk that treats the first conversation as a sales opportunity will treat your third case the same way. A desk that slows down and asks structural questions is telling you what working with them looks like. That signal is more informative than any capability deck.

Ask how they behave around CPAs and attorneys

Advanced planning cases are rarely decided by the insurance professional alone. The client's accountant has a view on deductibility and cash flow. The attorney has a view on documents, ownership, and how the arrangement interacts with an existing estate plan. A funding design that ignores either of them tends to die quietly after the meeting where it gets reviewed.

So ask directly. Will someone from the firm join a call with the client's CPA. How do they handle it when the attorney proposes a structure that reduces the size of the case. What happens when the CPA's recommendation is that no insurance solution is needed at all. The answers reveal whether the organization sees other advisors as collaborators or obstacles, and that posture determines whether you get invited back into those rooms.

The producers who get repeat advanced planning work are the ones the client's other advisors are willing to call again. Your back office either helps you earn that or quietly costs you.

Understand the ownership question before anything else

Whether your book stays yours is the single most consequential term in a contracting relationship, and it is often the least examined. Producers assume the answer and find out later that assignment, servicing rights, or release provisions work differently than they expected. This deserves its own reading, which is why we wrote a full explanation of what a producer owned book of business actually means rather than treating it as a bullet point.

The short version: read the release language, understand what happens to renewals if you leave, and know who holds the carrier relationship. If those answers are vague, that vagueness is the answer.

Look at what happens after the application

Advanced planning cases have long tails. Underwriting is harder, medical requirements are more involved, entity documentation slows things down, and the funding often has to be coordinated with a plan year or a transaction closing date. A back office that is competent at simple placement can still be a liability on a case that needs eight weeks of coordination with three outside parties.

Ask who owns the case after submission. Ask whether you get one point of contact or a queue. Ask what happens when a carrier underwriter comes back with a question that requires the CPA's input. These are unglamorous operational details, and they are where advanced planning cases most often fall apart.

Where a different arrangement might suit you better

Honesty is useful here. There are practices for which a specialized advanced planning firm is the wrong choice. If you need a high volume of inexpensive leads, a large organization with a marketing engine will do more for you. If your business is heavily annuity driven with straightforward suitability, the differentiator you want is processing speed and carrier breadth. If you are early in your career and need training on the basics of the sale, you want a mentorship-heavy environment, not a case design desk that assumes you already know how to run a meeting with a business owner.

None of those are lesser choices. They are different problems. The advanced planning argument only pays off when the complexity in your case mix is real, because complexity is the only thing a case design desk can actually reduce.

A practical evaluation sequence

  1. 01Inventory your last twenty-four months of cases and identify how many involved a business entity, a trust, or another professional advisor.
  2. 02Bring one real case to each organization you are considering and ask for a design conversation, not a quote.
  3. 03Ask specifically how they engage with a client's CPA and attorney, and whether they will join those calls.
  4. 04Read the contracting agreement's release, assignment, and servicing provisions before discussing anything else commercial. See what to ask before contracting with an IMO for the full question list.
  5. 05Ask who owns your case after submission and how a complex underwriting file is handled.
  6. 06Confirm the carrier access you actually need, not the full menu you will never use.

If the organization you are evaluating handles all six well, the rest of the terms are negotiable details. If it handles the first three poorly, no commercial arrangement fixes that.

If you are working on business owner or estate cases and want to see how the case design conversation runs here, request a conversation. We will tell you if we are not the right fit.

Written for licensed life and annuity producers. This article is educational and is not financial, tax, or legal advice. Confirm current figures and client-specific outcomes with a qualified tax professional.

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